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What is the Community Advisory
Program Committee?

   This program is the result of legislation passed by the North Carolina General Assembly. In passing this legislation it was the intent of the General Assembly that each community in the state should take an active role in promoting the interests and well being of all residents of nursing homes and adult care homes. Adult Care Homes are Family Care Homes, Homes for the Aged.
   Each county in North Carolina that has one or more nursing homes is now served by a Nursing Home Community Advisory Committee (NHCAC) and each county having one or more Adult Care Homes has an Adult Care Home Community Advisory Committee (ACHCAC) to serve all such homes in the county. In smaller counties, these committees may be combined and are called Joint Community Advisory Committees (JCAC).


What is the purpose of this committee?
To advocate for residents of long term care facilities and work on the local level to resolve complaints.
To visit facilities to ensure that the Resident's Bill of Rights is being followed.
To promote community education and awareness of the needs of the institutionalized elderly.
A Community Advisory Committee represents the pivotal point within the Ombudsman Program. Volunteers serving as Community Advisory Committee members are the link between the facilities and the community. The work of the committees will ultimately result in the improved quality of life for residents of long term care facilities. Community Advisory Committee members will have the opportunity to encounter a wide variety of people as they carry out committee responsibilities.
Roles and Responsibilities of
Community Advisory Committee Members

Community Advisory Committee members are created by statute to work to maintain the intent of the Bill of Rights, to promote community involvement and cooperation with long term care facilities and to ensure quality care for persons in long term care facilities.

In general, the local Community Advisory Committee is charged with the following responsibilities:

To work to maintain the intent of the Bill of Rights. To serve as the nucleus for increased community interaction with facilities.
To promote communication, education and awareness of issues affecting institutionalized elderly. To assist persons who have grievances with a facility by guiding them through the resolution process at the local level whenever appropriate.
To carry out its responsibilities, the committees participate in the following activities:

Prepare quarterly visit reports. Attend training sessions.
Hold committee meetings. Do friendly visiting in facilities.
Mobilize volunteers for facilities. Negotiate resolution of complaints with facility administrators.
Receive and investigate complaints and document complaint information. Make official quarterly/annual visits to facilities to establish rapport..
Who Serves on the Nursing Home and
Adult Care Home Community Advisory Committees?

Local citizens, appointed by the County Commissioners, serve on the Community Advisory Committees as volunteers. They are selected because of their interest in quality long-term care.
To Contact your Local CAC :

Alex Jernigan

Long-Term Care Ombudsman
Area Agency on Aging
High Country Council of Governments

Post Office Box 1820 -- Boone, NC 28607
(828) 265-5434 ext 126 (phone)-- (828) 265-5439 (fax)
E-Mail Address: ajernigan@regiond.org

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