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Area Plan on Aging 2008-2012

Ombudsman Program

Abuse, Neglect
Exploitation Manual

Foreword
Introduction
Definitions and
    Types of Abuse

Adult Protective
    Services

Reporting Abuse
North Carolina
    Agency Roles

Laws and
    Regulations

Indicators
Risk Factors
The Cycle of
    Violence

The Abuser &
    Causes

Victims of Abuse,
    Neglect, and
    Exploitation

Important Phone
    Numbers

Prevention of
    Elder Abuse

Abbreviations
Glossary
Remember

Senior Tar Heel
Legislature

Directory of Resources

Family Caregiver Support Program



Elder Abuse, Neglect, and Exploitation Manual:
A Guide to Awareness and Prevention?
RISK FACTORS

Risk factors for abuse can be related to facility employees, residents, to domestic caregivers, to conditions in a facility or home. Listed below are some factors, which increase the risk of abuse. The more of them that are present in a situation, the greater the risk. There are also other forces, which contribute to a problem such as holidays, reactions to family visits, weather and time of day. Being aware of what to watch for and averting a build up of such risk factors can help to prevent abuse.

Caregiver Factors:

  • Mental illness
  • Alcohol/drug abuse
  • Poorly trained/educated
  • Insubordinate/power, conflicts/rivalry
  • Chronic physical illness
  • Financial problems
  • Role reversal, i.e., looking to resident to fulfill their own needs
  • Pattern of excessive absenteeism
  • Family problems or history of family violence
  • Tardiness or disappearance from site
  • Social isolation

Facility Factors:

  • Crowding/concentration of vulnerable adults
  • Inadequate staffing levels
  • Staff shortages (e.g. least experienced staff required to work holidays when staff is skeletal/residents are agitated)
  • Inadequate managerial response to abuse
  • Staff poorly paid, low investment in jobs, resentment when demands made
  • Poor role definition; obscure organizational chart
  • Use of facility for detention of anti-social persons
  • High employee absenteeism
  • High personnel turnover; frequent "reorganization"
  • Poor building maintenance (ventilation, noise, lighting)
  • Inconsistently applied standards
  • Lack of staff training i.e. staff is not prepared to act wisely or correctly
  • Unrealistic budget or reimbursement rates

Resident/Individual Risk Factors:

  • Non-verbal
  • Incompetent
  • Dementia
  • History of multiple incidents not associated with illness/disease
  • History of substance abuse
  • Assaultive- i.e. spitters, hitters
  • Verbally abusive, racist
  • Intrusive-resident has figured out what "buttons" to push
  • Hostile, passive aggressive
  • Argumentative
  • Demanding
  • Passive

Victim Factors

Intermediate Factors:

  • 60+ female
  • Diminishing capacity
  • Moderate physical disability
  • Difficulty ambulating, hands-on assistance
  • Occasionally non-ambulatory
  • Limited social support/ unpredictable visitation by family/others

High Risk Factors:

  • 75+ male or female
  • Severe and functionally limiting disability
  • Confined to bed
  • Completely dependent on others
  • Chronic disease
  • Terminal illness
  • Rapid deterioration of functional abilities
  • Loyalty to caregiver
  • Internalized blame
  • Severe cognitive impairment
  • Obesity

The contributing factors for adult abuse and neglect are related to the individuals being cared for, the abuser and the environment. This chart summarizes the factors, which contribute to adult abuse.

Person/Place
Factors Which
Contribute to Abuse
Elderly Female
Dependence
Drinking problem
Impairment
Isolation
History of abuse
Provocative behavior
Abuser Substance abuse
Isolation
History of abuse
Blaming
Economic dependence
Overly Critical
Mental/emotional illness
Stress
Environment Lack of support
Home problems
Sudden/unwanted change
Ageism

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